Overview
These Terms of Service govern your use of the Shalaka Biosciences website located at shalakabiosciences.com and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website.
1. About Us
Shalaka Biosciences is a health and wellness brand founded by Dr. Mrunal Saraf, offering a range of nutraceutical products including soups, oils, milkshakes, capsules, and health powders. Our products are manufactured with high-quality, natural ingredients and are free from artificial preservatives and extracts.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years of age
You are legally capable of entering into a binding contract under Indian law
You are not barred from purchasing or receiving our products under any applicable law
3. Products & Descriptions
We make every effort to display accurate product descriptions, ingredient lists, nutritional information, and images on our website. However, slight variations in colour, texture, or packaging may occur. Our products are nutraceuticals and health food items — they are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional before use if you have a medical condition, are pregnant, or are on medication.
4. Pricing & Payments
All prices displayed on our website are in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change product prices at any time without prior notice. Payment must be made in full at the time of purchase. We accept all major payment methods including UPI, credit/debit cards, net banking, and Cash on Delivery (where available).
5. Order Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is considered confirmed only after you receive an order confirmation email from us. In case of payment failure or fraud detection, we may cancel an order even after confirmation and will notify you accordingly.
6. Shipping & Delivery
All orders are subject to our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for details on processing times, delivery timelines, and charges.
7. Returns & Refunds
All sales are final. We do not accept returns or offer refunds on delivered products. Please review our Return & Refund Policy for full details on exceptions related to wrong or damaged products.
8. Intellectual Property
All content on this website — including text, images, logos, product names, graphics, and design — is the exclusive property of Shalaka Biosciences and is protected under applicable intellectual property laws. You may not copy, reproduce, republish, distribute, or use any content from this website without our prior written consent.
9. User Conduct
By using our website, you agree not to:
10. Health Disclaimer
Shalaka Biosciences products are nutraceuticals and wellness food products. They are not medicines and are not intended to replace professional medical advice or treatment. Results may vary from person to person. Any testimonials or reviews shared on our website reflect individual experiences and are not a guarantee of specific results. Always consult a qualified doctor or nutritionist before starting any new supplement or health product.
11. Limitation of Liability
To the fullest extent permitted by law, Shalaka Biosciences shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability in any matter shall not exceed the amount paid by you for the product in question.
12. Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Shalaka Biosciences Founder: Dr. Mrunal Saraf Email: info@shalakabiosciences.com Website: shalakabiosciences.com Jurisdiction: Mumbai, Maharashtra, India
